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Wannon Water. Select Solutions. A standard phone plan is essentially where you sign up to a contract and are invoiced a cost each month, to pay within a certain time period. Whereas, a prepaid phone plan means you can purchase a one-off plan when and where needed. Standard phone plans may be a better option for you if you know the exact amount of texts, calls, and data you need each month and you can afford the bill. The benefit of this type of phone plan is the convenience of automatic renewal, where you can set and forget, as well as special features such as a free complimentary streaming service for one year.
The phone plan provider was also given 5-stars for customer service, value for money, accessibility of the provider and assistance managing data, and 4-stars for network coverage and billing. Two other well-known phone plan providers qualified in the ratings — Spark and Vodafone, but it was Spark that came second — recognised as a 4-star provider. Spark was the only provider to be rated 5-stars for network and billing, while it was awarded 4-stars for all other factors.
Vodafone was given 4-stars for network coverage and 3-stars across all remaining factors. It has access to the latest and greatest iPhones and Samsung Galaxy models, with an even wider variety of plans you can bundle your phone with. You will also have unlimited calls to 2degrees numbers. This plan includes 10GB carryover data and unlimited calls and texts, which should see you through the month with leftover data! All calling and texts included in 2degrees plans are applicable to both New Zealand and Australia. Spark was the only provider to be rated five stars for network coverage and billing!
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And, as the name suggests, the unlimited plan offers unlimited data and texts and calls to both New Zealand and Australian numbers. With all of these plans, you have access to free Spotify for up to 24 months, and free Lightbox.
When it comes to Spark mobile data plans, Spark offers a substantial amount of data within each of its plans. However, bonus data only applies for one year of renewing your plan each month. Vodafone NZ was given 4-stars for network coverage and 3-stars across the remainder of the board. However, the global telco still has plenty to offer. All texts and calls are applicable to standard New Zealand and Australian numbers.
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And, if you opt for the two higher priced plans, you can reap up the benefits of a one-year free Netflix subscription. Vodafone also has limited features, such as included streaming from time-to-time, so it pays to check back in regularly to make use of this!
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Canstar Blue surveyed 5, New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO accredited research panels managed by Qualtrics. The outcomes reported are the results from customers who currently have an active mobile phone account e. In this case, New Zealanders. Brands must have received at least 30 responses to be included.
Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of Not all brands available in the market have been compared in this survey.